Parallels Announces Automation

RENTON, Wash. -- Parallels today announced that its Parallels Automation data center solution now supports Microsoft Dynamics CRM 4.0, a fully-integrated customer relationship management (CRM) system. Parallels Automation provides a complete back-office infrastructure so service providers can go to market quickly and incorporate CRM into their service offerings.

Parallels Automation provides both operational and business support systems to help service providers optimize the use of server resources. Using a single login, service providers can deliver integrated offerings that include multiple services such as hosted Microsoft Exchange, hosted Windows SharePoint Services and hosted Microsoft Dynamics CRM. Service providers that already sell hosted Microsoft Exchange can use Parallels Automation to up-sell customers to Microsoft Dynamics CRM.

"Parallels Automation for Dynamics CRM allows service providers to offer businesses a cost-effective alternative to in-house CRM solutions," said Serguei Beloussov, CEO of Parallels. "This solution delivers the benefits of the Parallels Open Platform architecture combined with Dynamics CRM to help service providers tap into the hosted CRM opportunity and the broader software-as-a-service (SaaS) market."

Parallels Inc.