Survey Says VoIP Has Arrived

U.S. companies expect to save 40 percent on telecommunications costs by using voice over IP, and 100 percent of IT managers said they expect to implement VoIP within a year, according results of a survey conducted by Impulse Research Corp.

Sixty-four percent of respondents said savings was the primary reason they would use VoIP, according to national survey results released by Qwest Communications International on Tuesday. Another 36 percent said that features and productivity gains were driving their plans to use VoIP.

The survey polled nearly 1,000 U.S. information technology professionals on a CyberPulse Advisory Panel last month.

More than 70 percent of IT managers said they prefer VoIP solutions from companies that own their own national fiber network, rather than providers that lease Internet access, according to the survey.

"The findings show that VoIP has arrived," Eric Bozich, vice president of national network services for Qwest said in a prepared statement. "It is being adopted by mainstream businesses -- not just technical companies, which typically embrace new technologies first."Bozich said he expects productivity gains and feature benefits to continue emerging as key motivations for implementing VoIP.