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Management Structure
Question: I'm looking for best-practice information with regard to the organizational management structure of a large data center (120,000 square feet). Any data describing roles, responsibility, and reporting relationships would be appreciated. Answer: This can best be answered by understanding...
March 15, 2005
1 Min Read
Question: I'm looking for best-practice information with regard to the organizational management structure of a large data center (120,000 square feet). Any data describing roles, responsibility, and reporting relationships would be appreciated.
Answer: This can best be answered by understanding the IT products and services that will be provided by the data center. There are several feasible operating models and a few questions should be addressed to give you the practical answer. For example:
What functional areas and systems will be installed in the data center?
Will the silos include telephony, mainframe, LINUX, UNIX, Windows, NAS, SAN, networking, security, middleware, and facilities infrastructure, etc?
Are you following a functional silo model or are you providing products and services in accordance with the IT Infrastructure Library (ITIL) IT Service Management framework?
How does the rest of the organization support the data center? Will the data center provide 24-hour or lights-out support?
What is the data centers relationship to other support areas?
The answers to these questions will provide the basis for your solution.
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