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NetApp Intros Rapid Deployment
NetApp introduces rapid deployment services+ for FAS and V-Series implementations
August 5, 2008
2 Min Read
SUNNYVALE, Calif. -- NetApp (NASDAQ:NTAP) today announced Rapid Deployment Services+ (RDS+), a new suite of service offerings from NetApp Global Services that offers resellers and customers a new level of modularity and flexibility when deploying NetApp FAS and V-Series systems. RDS+ builds upon the original Rapid Deployment Services offering by providing a high level of flexibility thanks to its base solution and optional add-on components. This combination better addresses varying customer deployment requirements while maintaining a streamlined sales process for resellers.
Customer benefits include:
More flexibility: With the ability to choose from a variety of FAS and V-Series add-on components in addition to the production-ready base service, customers are able to tailor their storage system to meet their specific business needs.
Faster time to deployment: Without the need for a statement of work (SOW), customers are able to have their new, tailored storage system up and running in as few as four days versus weeks or months.
Higher quality and consistency of service delivery: With newly defined deliverables, customers will better understand their solution and how best to utilize it.
Reseller benefits include:
Streamlined sales process: With NetApp’s new eGenerator desktop application, resellers are able to more quickly generate service briefs, creating a more efficient sales process for increased business.
Enhanced customer satisfaction: With the ability to offer customized add-on components, resellers are better able to meet customer needs by providing a tailored storage system implementation.
Improved service delivery: Resellers are able to provide consistent, predictable, and repeatable implementations for a better customer experience.
“RDS+ fills the gap between installation services and custom consulting,” said Jay Mulford, senior director, Public Sector Services at NetApp. “Customers can pick the components they need and add them onto an already robust base service. In addition, customers may bolt together multiple RDS+ services to create a more comprehensive solution from top to bottom. They benefit from a tailored solution that meets their specific business requirements without having to go through the lengthy process of filling out an SOW. Our reseller partners benefit from a simpler, more efficient process of selling and delivering turnkey services to customers, along with shorter sales cycles and simplified quoting.”
NetApp Inc.
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