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Research Eyes Email Risk
C2C survey shows employees still enduring mailbox quotas and manually deleting email data
July 1, 2008
1 Min Read
SPRINGFIELD, Mass. -- C2C, the leading provider of email data management solutions, today released the results of a third-party survey including IT and non-IT personnel from organizations of all sizes, showing a majority of corporate email users are responsible for managing their own mailboxes, resulting in significant loss of productivity. Almost a third of respondents have mailbox capacity limits set at less than 100 megabytes very low considering email attachments can be several megabytes each. Among the survey findings:
65 percent of survey respondents contend with mailbox quotas and are forced to self-manage their email to stay operational.
66 percent take their own measures to save email messages in order to ensure they aren’t lost, with a majority storing email outside their company email system, in some cases even in personal/home email accounts.
67 percent need to search for an email that is more than three months old at least once a month, with 28 percent spending time searching about once a week or even daily.
The survey also found that those who self-manage email to stay within quotas frequently delete messages, delete attachments, and/or create a PST file – a method used in more than half of organizations surveyed. The over-reliance on PST files as a means to offload email creates several challenges when companies must meet legal requirements, since PST files do not have a uniform location and cannot be searched centrally for content with traditional technologies.“eDiscovery is becoming much more important in the context of civil litigation,” said Dave Hunt, CEO at C2C,“and companies that fail to produce emails in a timely manner risk paying millions of dollars in fines, not to mention loss of reputation and possibly revenue.”
C2C Systems
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