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Networking Training & CertificationsServiceNow Makes Help Desk SocialServiceNow Makes Help Desk Social
ServiceNow.com, which delivers service desk functionality in a SaaS model, now includes a runbook automation process pack for Amazons Elastic Compute Cloud, more updates to its ServiceNow IT service management platform services, and two new applications--one for data certification and one for giving users better access to managed documents. The company's ServiceNow Live feature has also been improved to add more social media capability.
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