SD-WAN: The MSP Connection

Software-defined-WAN is delivering significant improvements for distributed enterprises with branch networks. Several SD-WAN vendors are teaming with managed service providers (MSPs) to offer IT managers the option of outsourced WAN management, improved unified communications (UC) services, and the cost benefits of more bandwidth at lower price points.

Defining SD-WAN

SD-WAN uses software and cloud-based technologies to simplify delivery of WAN services to the branch office. Software-based virtualization enables network abstraction that results in centralized network operations and management. It enables the deployment Internet-based connectivity such as  Ethernet and 4G easily, quickly and with quality, reliability, and security.

Who are the MSPs?

Managed service providers represent a third important channel for SD-WAN -- one that's separate from do-it-yourself enterprise deployments and communications service providers (CSPs) that leverage SD-WAN technology to enhance services on their own IP or MPLS communications links. MSPs can represent a variety of service providers offering SD-WAN services, including out-of-region providers (MSPs providing services where they don't have a physical plant) unified communications (e.g., voice) service providers leveraging SD-WAN to improve quality of experience for their customers, and system integrators that help their enterprise or government customers manage their networks.

Trends driving managed SD-WAN

The trends towards mobility, more video, and cloud have increased bandwidth requirements and made the performance of many applications sensitive to the quality and latency of WAN services. IT organizations are increasingly challenged to provide quality of service (QoS) cloud applications based at remote data centers. Internet traffic models project that business WAN bandwidth will increase, on average, 20% per year. All of the trends point to the requirements for more bandwidth at the branch, with a focus on branch-to- internet bandwidth.

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MSPs can help distributed organizations that find it difficult to recruit and retain talented IT personnel to support their remote, branch locations. Via SD-WAN's centralized management, MSPs can outsource some of IT operations at branch locations.  Initial SD-WAN implementations can be complex and it's difficult to select the right SD-WAN technology from the more than a dozen suppliers. MSPs provide the experience to reduce the headache of SD-WAN selection, provisioning, and operations.

MSP SD-WAN deployments

MSPs leverage the power of SD-WAN to offer higher quality services and reduce branch network costs. Primary examples of SD-WAN deployments by MSPs fall into three categories:

Here are several examples of SD-WAN suppliers and MSP partnerships helping enterprise IT organizations.

SD-WAN offers compelling advantages for distributed organizations with critical branch operations, including the benefits of business agility, improved application performance, and lower costs of bandwidth Distributed organizations such as many retail organizations with a “lean IT” philosophy can benefit from SD-WAN solutions delivered by MSPs.