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Is Lack of Network Expertise Holding Back VoIP?
Survey of network engineers finds them uncomfortable with their ability to support high-quality VoIP service.
March 29, 2007
2 Min Read
Network engineers are concerned that enterprise networks are not ready to handle voice over IP traffic--and worse, they aren't sure they have the skills to make the situation better.
Those are among the conclusions from a survey of 273 network engineers across the United States fielded by network testing vendor Network Instruments.While a survey by a test vendor that essentially concludes IT staffs need more testing tools and skills must be taken with a grain of salt, the results nonetheless highlight some important issues surrounding enterprise VoIP deployment (see NWC News Analysis at right).
Of the enterprises surveyed, nearly half said they had implemented VoIP, but 32 percent of those organizations said they lacked the ability to monitor VoIP performance. Other findings:
- Almost 50 percent of those surveyed said they were concerned with their ability to monitor the quality of VoIP service
- 41 percent were unsure of their network's ability to handle the extra bandwidth consumption from VoIP calls
- 36 percent were concerned with the reliability of their VoIP application during periods of heavy use
The full survey results are available for download (PDF) from the Network Instruments Web site.
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