J.R. Simmons has over 30 years’ experience as a full-services independent consultant providing planning, design, and implementation management in both hosted/cloud and on-premises environments for complex networks, work-stream collaboration solutions, and multi-media call centers. He has taught college level telecommunications classes, is a frequent public speaker, and a regular contributor to No Jitter and BC Strategies. He is a Principal Consultant for COMgroup, a division of Ross & Baruzzini. (See his additional articles on NoJitter.)